1. Identity of the Data Controller

As Makarnam Restaurant İşletmeleri Ananom Şirketi (“Company”), it is of great importance to us to be able to offer our products and services in the best possible way. In this regard, we would like to inform you within the scope of the Personal Data Protection Law No. 6698 ("Law") regarding your personal data we have obtained as the data controller.

2. Processing of Personal Data and Purposes of Processing

Although your personal data may vary depending on the product, service or commercial activity offered by Makarnam, it is processed by our Company in order to ensure that the products and services are offered in the best possible way.

As Makarnam, your general or special personal data, such as your identity and contact information, payment data, visual data, if you transmit it; Offering our products and/or services in our branches or through package service, Managing the reception, cancellation or fulfillment of orders, Performing payment transactions, Managing requests and complaints, Carrying out activities for customer satisfaction, Carrying out our business activities and receiving and evaluating suggestions for improving business processes,

Ensuring information and data security, ensuring the continuity of information systems, Carrying out the necessary work to improve our products and services, carrying out reporting, analysis, internal control, audit, review and investigation studies, Taking camera recordings in our workplaces (including branches) in order to ensure security, Official institutions It may be processed for the limited purposes of fulfilling the requests of organizations and institutions, implementing the decisions communicated to our Company, carrying out financial and accounting affairs, conducting and developing the activities of our Company, and ensuring compliance with the legislation and the policies and procedures of the group companies within which the Company operates.

3. Transfer of Personal Data

Your collected personal data may be transferred to official institutions and organizations, information technology service providers whose services our Company benefits from, companies including security companies, collaborating companies, consultants, the Company, for the purposes explained in Article 2 of the Clarification Text, limited to the reason that requires transfer within the scope of the Law and relevant regulations. It can be transferred to group companies within which .

4. Method and Legal Reason for Collecting Personal Data

Your personal data may be processed directly orally or in writing for the above-mentioned purposes, in accordance with the basic principles envisaged in the Law and in accordance with the fulfillment of the contract specified in the 2nd paragraph of Article 5 of the Law, the fulfillment of the legal obligation of the data controller, the legitimate interest of the data controller, based on legal reasons and limited to these reasons. from the information provided by you, telephone, e-mail, etc. It can be collected automatically or non-automatically from information transmitted through channels, your calls for package service and camera recordings.

5. Your Rights Regarding Your Personal Data

To learn whether your personal data has been processed within the scope of the law, and if so, to request information about it; To learn the purpose of processing and whether it is used by us in accordance with these purposes, to learn about the third parties to whom it is transferred domestically or abroad; Request correction if it has been processed incompletely or incorrectly; Request deletion or destruction or anonymization if the reasons requiring processing no longer exist; In such cases or in case of correction, request that these be notified to third parties to whom data is transferred; If you think that a result has arisen against you by analyzing the processed data exclusively through automatic systems, do not object to this situation; If you incur any damage due to illegal processing, request compensation for this damage; We would also like to remind you that you have rights. Within the scope of the law, your applications regarding your personal data can be made using the "Personal Data Owner Application Form" available at and using one of the channels specified below;

Spine Tower, Büyükdere Caddesi No: 243 İç Kapı No: 101 Floor: 9 Maslak - Sarıyer / İstanbul / Turkey by confirming your identity in person; or to the Company's registered e-mail address (KEP) (; or to our Company's address with your secure electronic or mobile signature; or 

You can verify your identity and send it to us using other procedures specified in the Personal Data Protection Law and relevant legislation.

In accordance with Article 13 of the Law, the Company will finalize application requests free of charge, depending on the nature of the request and within 30 (thirty) days at the latest. If the request is rejected, the reason(s) for rejection shall be justified in writing or electronically. If the transaction requires cost, the tariff determined by the KVK Board will be applied.


Our Quality and Food Safety Policy, which all HD Holding brands commit to: